Trust Center
Reports
We may provide security-related reports upon request.
Self-Assessments
We are working on our security compliance. We can provide completed questionnaires upon request.
Data Security
We follow industry best practices for data security. We are happy to provide more details about our data security practices upon request.
ESG
We prioritize and take environmental, social, and governance (ESG) considerations seriously in our operations and decision-making processes.
Legal
We take legal matters seriously and we always engage our legal counsel to review all commercial activities. Please contact us if you have any questions.
Data Privacy
Privacy of customer data is top of mind. We follow industry best practices and follow all applicable privacy regulations.
Access Control
Access is tightly monitored and controlled at our company. We are happy to provide more details about our access control practices upon request.
Infrastructure
We take great care to work with best-in-class infrastructure providers that provide secure computing and storage. We are happy to provide more details about our infrastructure upon request.
Endpoint Security
We follow industry best practices for endpoint security. We are happy to provide more details about our endpoint security practices upon request.
Network Security
We protect our corporate network against external & internal threats.
Security Grades
We are constantly monitoring the security of our website. We will post our grades from public security rating agencies when they become available.
Incident Response
We have a dedicated team that responds to security incidents. We are happy to provide more details about our incident response practices upon request.
Risk Management
We have a dedicated team that manages security risks. We are happy to provide more details about our risk management practices upon request.
Asset Management
We have strict asset management policies in place to ensure that all assets are accounted for and secure.
BC/DR
We have a business continuity plan in place to ensure that we can continue to operate in the event of a disaster.
Training
We provide security awareness training to all employees to ensure that they are aware of security best practices.
Change Management
We have a change and configuration management process in place to ensure that changes are properly reviewed and approved.
Physical & Environment
We have physical and environmental controls in place to ensure that our data centers are secure and reliable.
Continuous Monitoring
We continuously monitor our systems for security threats and vulnerabilities. We are happy to provide more details about our continuous monitoring practices upon request.
- "Are following controls in place for handling of backup media: 1. Media is kept in Fire resistant cabinets both at on-site and off-site location. 2. Media is sent for off-site storage as per defined schedule. 3. Proper records with date, time and gate pass Nos. are maintained for inward and outward movement of media. 4. Authorization for movement of backup media. 5. Media is carried in turtle case while in transit. 6. Disposal procedures for unusable media."
- Describe how customers personal information is obtained from individuals, user entities or other parties.
- Are employee laptop encrypted when taken out of office?
- "Is Bank operations completed in straight through processing (STP) without intervention from operator to access / change / update / import Bank data? If not, then what compensatory controls implemented for maintaining confidentiality and Integrity of information?"
- Are emails sent securely using TLS? If yes, which version of TLS is used?